Contact

Get in Touch

Have a question, found a bug, or want to share feedback? Our team is here to help. We typically respond within 24-48 business hours.

General Support

Questions about features, account setup, or scan results.

support@seoscanhq.com
Privacy Inquiries

Data requests, GDPR/CCPA inquiries, or privacy concerns.

privacy@seoscanhq.com
API Support

Integration help, API key issues, or technical questions.

api@seoscanhq.com

Send Us a Message

Fill out the form below and we will get back to you as soon as possible.

Response Time

We aim to respond to all inquiries within 24-48 business hours. Priority support subscribers receive faster response times.

Office Hours

Monday - Friday
9:00 AM - 6:00 PM EST

Messages received outside of office hours will be addressed on the next business day.

Frequently Asked Questions

Quick answers to common questions. Can't find what you are looking for? Send us a message above.

How do I reset my password?

You can reset your password from the sign-in page by clicking "Forgot Password." Our authentication provider, Clerk, will send you a secure reset link.

Go to Sign In

How do I cancel my subscription?

You can cancel your subscription anytime from your account dashboard under Billing. Your access continues until the end of the current billing period.

View Plans

How do I request my data be deleted?

Email privacy@seoscanhq.com with your account email and we will process your deletion request within 30 days, in accordance with our Privacy Policy.

Read Privacy Policy

How do I get API access?

API access is available on the Pro plan ($49/month). Once subscribed, you can generate API keys from your dashboard.

View Pro Plan

What payment methods do you accept?

We accept all major credit and debit cards through LemonSqueezy, our Merchant of Record, including Visa, Mastercard, and American Express.

See Pricing

Where can I find your legal documents?

Our Privacy Policy and Terms of Service are available in the footer of every page, or you can access them directly.

Read Terms